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<description>Software development and Business communications and business consulting from Chalestra</description>
<link>http://www.chalestra.com/</link>

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<title>Don't throw experience away</title>
<description xml:space='preserve'>It seems to us that the experienced are the very people you need when times are tough. They hold vast reservoirs of experience, strategic solutions and thinking power. Putting experience and thought together offers your business phenomenal decision making and action-enabling capabilities. The experienced usually get more buy-in into unpopular projects.</description>
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<title>Thousands of businesses still closing down</title>
<description xml:space='preserve'>Midsummer 2011. The retail industry at one of its peaks of the year, and thousands of shops and businesses are still closing down.</description>
<link>http://www.chalestra.com/news.aspx?xq=59</link>
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<title>End or recession getting closer</title>
<description xml:space='preserve'>The end of recession has been a long time coming. GDP is stable, and a second dip is unlikely. The recession has become stable and it has turned into a depression, which is likely to be long-term.</description>
<link>http://www.chalestra.com/news.aspx?xq=58</link>
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<title>Building a winning business</title>
<description xml:space='preserve'>Over the bank holiday, we've been socialising with other business players and discussing key differences between businesses: why they fail, why they are flat lining, and why they succeed.</description>
<link>http://www.chalestra.com/news.aspx?xq=8</link>
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<title>Chalestra has been very busy</title>
<description xml:space='preserve'>For the last six months, Chalestra has been more than twice was busy as the previous six months, more than doubling income over that period.</description>
<link>http://www.chalestra.com/news.aspx?xq=19</link>
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<title>Taxes still going up</title>
<description xml:space='preserve'>Three major tax rises are imminent, Air Passenger Duty, Fuel Tax and the VAT rise by 14.3% to 20%, showing that tax rises are not going to be constrained for some time to come.</description>
<link>http://www.chalestra.com/news.aspx?xq=32</link>
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<title>Jaguar roars for the future</title>
<description xml:space='preserve'>Announcing new profits, security for its factories and workforce for the next ten years, and an intention to double output, Jaguar Land Rover starts to break free from the recession.</description>
<link>http://www.chalestra.com/news.aspx?xq=27</link>
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<title>What is customer service</title>
<description xml:space='preserve'>A customer is anyone or any institution that gives you money. What makes customers volatile is the simple fact that they don't have to give you money, whence they stop being customers, or are relegated to potential customers. A potential customer is someone who has money but has not yet been persuaded to give money.</description>
<link>http://www.chalestra.com/news.aspx?xq=35</link>
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<item>
<title>What is customer service</title>
<description xml:space='preserve'>A customer is anyone or any institution that gives you money. What makes customers volatile is the simple fact that they don't have to give you money, whence they stop being customers, or are relegated to potential customers. A potential customer is someone who has money but has not yet been persuaded to give money.</description>
<link>http://www.chalestra.com/news.aspx?xq=55</link>
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<title>Chalestra pages in web definitions</title>
<description xml:space='preserve'>Bespoke software is the core part of our business and something we clearly understand. It's vitally important because it is core to Chalestras pursuit of the Business Administrator project. It is also vitally important to our customers too, because they rely on us to keep them out in front.</description>
<link>http://www.chalestra.com/news.aspx?xq=20</link>
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<title>Are you sending the right messages</title>
<description xml:space='preserve'>Sending the right messages in any communication is vital if you want to achieve any objectives. Business people will know how little time they have, and consumers have better things to do than listen to hype. The world is becoming immune to sales messages.</description>
<link>http://www.chalestra.com/news.aspx?xq=5</link>
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<title>Sell value instead of volume</title>
<description xml:space='preserve'>It wasn't too long ago that people had money to burn. Really. Almost everyone will admit to spending good money on things they neither wanted nor needed. They even spent that money buying bulk volumes of kit they never wanted. And volume-seekers were the people to attract.</description>
<link>http://www.chalestra.com/news.aspx?xq=28</link>
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<title>Advertising in a summer recession</title>
<description xml:space='preserve'>Money's tough, customers are tough, the free ad papers are gone, and the thought for the day asks, where to now? Consumers traditionally spend a lot of money during the summer months: they've usually spent six months saving for it. Business spend is traditionally at its lowest during those months.</description>
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<title>Chalestra notices a change in the way small businesses employ skills</title>
<description xml:space='preserve'>Employment law now makes it incredibly dangerous for small businesses to employ people, and many businesses are simply shying away from it. The costs and liabilities of employing staff have risen to beyond acceptable levels. So, it's not unreasonable that existing small businesses are seeking alternatives to traditional methods of employing skills.</description>
<link>http://www.chalestra.com/news.aspx?xq=12</link>
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<title>Identifying your customers correctly</title>
<description xml:space='preserve'>As Chalestra offers it's communication and strategic business consulting services to it's customers, it's quite shocking how many people don't understand what a customer is. But understanding what customers are and what they do is vital to trade, and even more vital to successfully pitching for business.</description>
<link>http://www.chalestra.com/news.aspx?xq=26</link>
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